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Improve your email experience with Exchange 2010

Since the turn of the year, Montal has started integrating Exchange 2010 into client sites due to increased customer demand. So what are the new features that clients find so attractive?

 

Exchange 2010 is part of the next wave of Microsoft Office-related products and is the first server in a new generation of Microsoft server technology built from the ground up to work on-premises and as an online service. This release of Exchange 2010 introduces a new integrated email archive and features to help reduce costs and improve the user experience.

Since the beginning of the year, Montal has been integrating Exchange 2010 into client sites due to increased customer demand for this latest release. To download your Exchange 2010 datasheet click here.

Some of the top features of the product include:

MailTips. Warns users before they commit an email faux pas such as sending mail to large distribution groups, to recipients who are out of the office or to recipients outside the organisation, helping protect against information leaks and reduce unnecessary email messages.

Voice Mail Preview. See text previews of voice mail directly in Outlook.

Ignore Conversation. This email “mute button” allows a person to remove themselves from an irrelevant email string, reducing unwanted email and runaway reply-all threads.

Conversation View. Combines related email messages in a single conversation to reduce inbox clutter.

Call Answering Rules. Creates customised “Press 1 for …” call-routing menus with Exchange voice mail.


In a press release last year, Microsoft identified three ways in which Exchange 2010 could help businesses to reduce costs and protect their communications:

Lower costs with more flexible deployment and management options.
Exchange 2010 provides organisations with the same enterprise-grade capabilities whether deployed on-premises or as a service from Microsoft or partners - or as a mix of both. Further, for customers deploying the server, the new release simplifies the way organisations provide always-on communications and disaster recovery, meaning administrators spend less time managing their email system. Exchange 2010 further improves performance running on lower-cost direct-attached storage, enabling organisations to dramatically reduce storage costs by up to 85 percent without sacrificing performance or reliability.

Protect information and meet compliance requirements with the new email archive.
As email volume grows, companies must address increasing compliance, legal and e-discovery concerns, but today, according to Osterman Research, only 28 percent of organisations currently archive their email content (Osterman Research, 2008). Exchange 2010 introduces an integrated email archive. The new solution makes it easier to store and query email across the organisation using the Exchange software that organisations already know and use.

Improve user productivity with the ultimate inbox experience.
Basex Inc. recently estimated that the average number of corporate email messages received per person per day is expected to reach more than 93 by 2010. In addition, businesses lose $650 billion annually in productivity due to unnecessary interruptions including those from email (Basex, 2008). Exchange 2010, together with Microsoft Outlook 2010, will give people more control over their communications with its exciting new features.

 

© 2009 Montal Computer Services Ltd
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Station Road, Dorking, Surrey. RH4 1HJ

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