Mimecast Message Warehouse - Email Storage, Email Compliance, Email Intelligence
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The exponential growth of email data, combined with an increasing requirement for reporting and regulatory compliance, means that businesses need better email storage. Key considerations include:
- The storage of messages in an already over-loaded email server
- Retaining emails sent from outside the email server
- Complying with new and emerging legal requirements regarding the archiving and retrieval of emails
- How to responsibly store data concerning other people or organisations
- Whether end users can be trusted to store important messages
- Optimising existing storage capacity and budgeting for future need
- Dealing with data from disparate sources
- Gaining business value from the data depository
The Mimecast Message Warehouse caters for all these needs and extends the information intelligence available to enhance business understanding and operations. Key features include:
- Long term email storage, email compliance and business email intelligence.
- A secure centrally managed offsite repository of all company email.
- Message mining and shared views.
- Rich access to email information for business management and compliance purposes.
- Total control and visibility of storage volumes, retention and access policies via the web.
- Graphical reporting on how email is used by your company.
For more detail, please click one of the following links:
- Email storage - central retention policies
- Email compliance
- Message mining
- Scalable & robust storage architecture
- Smart folders
Email Storage - Central Retention Policies
All companies need a long term email retention capability. Standard email servers do not provide for this and keeping large volumes of email in a live email server reduces its performance - particularly for back-up and recovery purposes. Email retention should not however be the responsibility of end users, as their retention choices will not take into consideration the future needs of the company and multiple end user archives create a fragmented set of records.
Mimecast offers a best practice long term email retention facility which works seamlessly with your existing email infrastructure. Retention policies and storage are managed independently of your primary mail server and independently of end users. End user archives can be imported into Mimecast so that historical emails form part of your managed storage set and end users can continue to have reliable access to their old emails.
Besides emails that are created within your email infrastructure, your website or other business systems may create emails that do not enter your primary mail server. It is important to be able to apply similar retention policies to these emails too, and Mimecast allows you to control how different types of email information is retained and managed regardless of source.
Email Compliance
Compliance means different things to different companies and industries. Mimecast provides the tools to easily and effectively comply with all statutory, industry and best practice requirements for email retention and management.
Every company should have a written email management policy in place - and Mimecast enables the translation of that policy into action with powerful and easily configurable policies and audit trails.
Mimecast also provides powerful search tools that radically reduce the cost of a discovery audit or an information request. To ensure compliance with privacy and information security requirements, Mimecast provides privacy policies such as administrative access without content viewing and a complete audit trail of all forensic access to the email data store.
Message Mining
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An analysis of the flow of email can be a useful business and IT tool. The Mimecast Message Warehouse works like a traditional data warehouse containing significant and useful data about the way email is used by the company. Any communication route can be analysed to identify trends, patterns, abuse etc. Information about the number of messages and byte count is available against flexible query criteria. At a glance the system can illustrate communications with key customers, who the communicating parties are and the frequency of communication over time.
Message mining is a powerful tool for optimising business performance in IT capacity planning, HR compliance and customer relationship management.
Scalable & Robust Storage Architecture
Mimecast stores information in a robust and scalable format. Unlike a standard mail server, Mimecast can retain terabytes of data without any performance degradation. Mimecast can leverage low-cost commodity storage hardware as it provides software level resilient multi-copy storage which can remain in service despite hardware or software failure at storage nodes.
As storage volumes grow, Mimecast simply adds additional physical stores to stage capacity incrementally. This means that you can purchase today's storage at today's prices and benefit from lower storage costs tomorrow without incurring expensive integration or migration costs. Older data remains on older storage equipment saving costs and keeping performance on current information optimal.
Smart Folders
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A significant amount of valuable business information exists inside company email. Unfortunately this information remains largely inaccessible to the organisation, either locked up inside inboxes or tucked away in an archiving system. With the Mimecast Message Warehouse, compliance is just the starting point - the sharing of rich business information and intelligence are other central components to the solution.
Mimecast provisions smart folders to staff and management that need access to business critical email information in real time. Mimecast's smart folders are powerful, automated, realtime views on valuable company email communication channels. For example, an account director can view all emails exchanged between the company and a client. A new staff member can "shadow" email communication between an experienced staff member and a client. A finance director can therefore have oversight over all communications with specified suppliers for example.
Smart folders are totally flexible, allowing many useful views to be created and shared over the companies email data. They can powerfully impact customer service, risk and opportunity management, as well as dramatically accelerate learning and knowledge-sharing amongst business teams. Smart folder data can easily be streamed to other applications too - for example a customer care Intranet.
Mimecast Message Warehouse - Email Storage, Email Compliance, Email Intelligence
Click here to request more information or call Montal on 08707 662218