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Customer Testimonials
We think our customers say it best - their endorsements speak for themselves:
Corero Systems Ltd
"I am impressed with Montal's technical knowledge and support, if I need to know anything I just call them and get an answer straight away"
Mark Stringer - IT Manager
Society of Antiquaries
"We recently had a flood in our server room; when I arrived at the office, Montal were already there and had moved the servers somewhere dry and were working to get everything back up and running. It was a relief to know that they were there before we had even put a call in thanks to their Remote Monitoring service SAM. Montal had our systems up and running again within less than 48 hours. Their quality of work and speedy response in general is highly impressive and they are always willing to go the extra mile. We recently had an issue with a server that's not supported by Montal and were struggling to get a response from any of the parties involved. The issue was causing considerable operational problems. We turned to Montal who provided a dedicated Field Engineer, Ray Philips, who resolved the problem - without him I don't know what we would have done. It is good to know we can call them about anything and they are willing to help. Also, with SAM, it's reassuring to know that all our systems are being watched over, so it's less hassle and stress for us."
Ortrun Peyn - Head of Library Cataloguing
Kent Air Ambulance Trust
"Having Montal as our IT Partner is like having your personal IT department. They get the job done efficiently, quickly and nothing is ever too much trouble. They are polite and know exactly who you are when you call up and I've never had to repeat myself. Montal are a forward thinking company with their fingers on the IT pulse, they are always quick to suggest concepts and ideas to make our lives easier and, as we are a charity, save us costs. They are passionate about IT and their customers needs and interact well with all of our staff. We also use their remote monitoring solution SAM - It is reassuring that someone can call me to tell me that they have fixed something that I didn't know was on the way to breaking, it's great and a huge stress reducer. I wouldn't hesitate in recommending Montal."
Mark Clayton - Data Program Administrator
Venture Housing Association
"Montal delivers solutions that work. We enjoy a fine relationship with all departments of their organisation and always receive the responses we want with speed and content. They always supply solid information and are friendly and professional. We use their remote monitoring system SAM, it's very good and we've liked it ever since we got it. It reminds us what's been going on in relation to activity, forewarns us of issues and most importantly provides us with comfort and security. Being a small Housing Association and mainly finance professionals rather than IT professionals, SAM gives us the security that all our systems are operating effectively and efficiently therefore allowing us to concentrate on other core projects rather than worrying about the IT side of things. SAM is a great security blanket and does its job perfectly."
Ron Heydon - Financial Director
Thomas Wright / Thorite Group Ltd
"The service we receive from Montal is excellent. They offer us excellent all round support and I have never had any problems with them. I know that when I call I'll get an answer to resolve the IT issue or Montal will endeavour to get me an answer as soon as is possible. They are an incredibly dedicated company.
We use their remote monitoring system SAM. It's brilliant, I was driving home one evening and I received a phone call from the Montal helpdesk informing me that there was a problem with one of our servers. I knew I could continue on my journey and Montal would resolve the situation quickly and effectively so there would be no issues upon my return to the office the next day. Another proactive example would be when a member of the helpdesk called to inform me that SAM had picked up that we were running low on physical RAM on one of our Citrix servers. Montal had already taken steps to alter the load balancing scheme to resolve the problem. It really is a faultless service."
Philip Schroeter- IT Manager
Arena Leisure Plc
"Montal are a very knowledgeable and professional IT solutions company. They resolve any issues efficiently and are always at hand to provide any technical advice we may need. I can't find fault with them and am very happy with the relationship we have with them."
Adam Gray - IT Manager
Ability Housing Association
"We have been with Montal for many years now and are very happy. Problems and IT issues are resolved quickly with good communication. I wouldn't hesitate to recommend them."
Julie Sansom - Office Manager
Sheridan's Solicitors
"Having been with Montal for a number of years I find them always to be cost effective, knowledgeable, and efficient, what more could you ask for!!!"
Nilesh Mehta - Partnership Secretary
Society of Antiquaries
"We joined Montal just over a year ago and have been really happy with their expertise and efficiency in resolving any IT issues we may have. They have advised us on the upgrade of our entire system and were extremely communicative along the way. Their engineers are helpful, professional and extremely knowledgeable."
Ortrun Peyn - Financial Director
Afonwen Laundry
"Montal have been supporting our system for over 20 years and I have an excellent relationship and a very high regard for them. When our back has been against the wall, Montal have always managed to resolve things.
They are always on hand to talk through technical problems and will try and get them solved as quickly as possible."
Derek Johnson - Financial Director
Progress Housing Group
"We have built a strong relationship with Montal over a number of years. This has only been possible because of their high standard of service delivery and ability to offer not only a reliable but very flexible service".
Steve Thomas - IT Manager
Aspin
"Montal has worked in partnership with AMS for nearly twenty years, providing network design and implementation, hardware and Microsoft software support.
Our partnership is based on our joint commitment to providing seamless support to both new and established customers, together with our mutual respect for each other's core competencies. Specialising in personal service and technical excellence, Montal works with partners to help its customers to maximise the return on their IT investment. An innovative, proactive approach means that you can be confident of a thorough and speedy solution to any IT problem, with the minimum of disruption to your routine."
John Wallace - Paragon Community Housing Group
"I am writing on behalf of Paragon Community Housing Group to say thank you to you and your team for the invaluable assistance and advice that enabled us to achieve the successful integration of the networks for the Paragon Community Housing Group.
I would be grateful if you could give my particular thanks to Mark and Paul who spent a lot of time with us on site and who worked during the weekends to minimise downtime and minimise disruption to the business. I know that Barry Alford who led this project for Paragon was particularly impressed with the level of knowledge and understanding that they both brought to this project as well as the commitment to seeing the job through.
Needless to say, I am very pleased to have had another successful project working in partnership with Montal and once again being able to work with a company that understands the business issues as well as the technical issues."
Norman Gibbons - FCCA
"My career as a professional accountant has been working for SMEs including retail, electronics, distribution and the charity sectors. In SMEs it is the accountant who is given responsibility for the running of the organisation's computer systems as it is the accounts department that is often the prime user.
In this time I have dealt with many computer providers and system companies, some of them very good.
Montal is by far the best I have dealt with to date.
From time to time there will be problems with any system for whatever reason and when these occur, what the customer needs is ways to cure them and get the system operational quickly. Montal realises this and makes its first priority the solving of the problem.
In addition I am grateful to Montal for its patience and understanding and the way all departments without exception seem to give that extra bit when it is most needed."
Andrew Farrant - White & Sons
"I am the first to moan when there are problems but this is a great opportunity to say thank you for what is simply brilliant service. You have really gone the extra mile on this and I owe you."
