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Proactive IT Infrastructure Management 
Part of Montal's Managed Support Service, SAM is our comprehensive, integrated software solution for proactively managing your entire IT infrasctructure. SAM agents installed on your servers and workstations carry out a wide range of monitoring, reporting and systems administration tasks to ensure your IT infrastructure is always working optimally for your users.
Relax and let SAM take care of IT:
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Identify & fix problems before they impact on your business
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Free your IT team to focus on higher-value activities
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Minimise lost productivity from server downtime
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Protect your system against viruses and spam
- Keep all your IT compliant with company policies
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Audit your IT equipment at the touch of a button
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Save time, save money, gain peace of mind
SAM proactively monitors and supports your IT systems, allowing you to minimise productivity loss due to performance degradation or server downtime and devote more of your IT resource to tasks that truly add value to your business.
In-depth reporting capabilities provide you with regular management and technical reports on your IT’s performance, so you can be sure you’re getting the most from your investment.
What SAM can do for you
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Minimise downtime and lost productivity
- Identify issues in advance and resolve them before they disrupt your business, at a time to suit you
- Apply patches & software updates smoothly across your organisation -
Optimise resource efficiency
- Automate essential but time-consuming admin & maintenance tasks that tie-up valuable IT resource -
Keep an eye on your IT investments
- Receive regular reports on your systems’ health and performance, highlighting areas to improve efficiency and identifying usage trends
- Always know what’s going on with your IT systems, from policy violations and unauthorised network access to low disk space -
Help you plan for the future
- Track performance over time to identify issues in advance, allowing you to accurately budget for necessary IT investments ahead of time -
Maintain organisational compliance
- Ensure your system is always running in accordance with your corporate policies on allowed applications, backup, security and more
Free yourself from IT
SAM acts as an advanced, proactive service, to help avoid problems and keep your system performing at its best. When deployed as part of Montal's Managed Support Service, SAM monitors your IT and sends alerts to Montal's Network Operations Centre, where Helpdesk staff can resolve issues - often before your users even realise there was a problem.
