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F.H. Brundle - Email Management

Mimecast's unified email management solution provided all the functionality needed to meet FH Brundle's increasingly complex needs. Its additional features also added real value to the business with no increase in spend.

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The Organisation    

Family business FH Brundle is the UK's leading supplier of wrought iron, mesh and other steel products.  The organisation operates based on a historic commitment to its key commercial values of courteous service, attention to detail, quality and rapid turnaround - all delivered through six strategically-placed distribution centres and its own distinctive fleet of Brundle lorries.

For FH Brundle, as for any SME, getting the best possible return on key business investments is an important part of ensuring that the organisation is operating at its absolute best and able to maintain its core values.  IT solutions therefore have to deliver optimum business  functionality at a minimum cost.

The Business Need

In late 2008, FH Brundle was facing a number of urgent business issues relating to their organisation's email management that weren't being resolved by their solution provider.  When the contract came up for renewal, IT Manager David West saw an opportunity to seek out an alternative that could meet all their needs in one, complete package.

Effective email archiving was a real priority, as the organisation needed to store all sent and received emails for a twelve-month period.  However, purchasing and maintaining additional servers to store this communication, particularly given the high volume of emails with large attachments, would have incurred significant costs as well as demanding time and resource to journal each email on the Exchange Server.

Furthermore, being able to recover specific emails and attachments was a business-critical function.  However, using their old solution, retrieving lost emails could take days, putting them at significant risk of not meeting regulatory compliance. 

It was therefore imperative that any new solution be able to deliver against these key requirements, as well as providing bullet-proof protection against virus infection, email downtime and data leaks.

Why Montal?

In-depth industry expertise and a strong, long-standing partnership with Mimecast put Montal in the ideal position to deliver a fully comprehensive solution for FH Brundle's email management needs, whilst keeping costs, training requirements and disruption to staff at an absolute minimum. 

The Solution

To provide the necessary functionality to meet all FH Brundle's complex requirements, as well as boasting additional value-adding features at no extra cost, Montal recommended Mimecast.  Mimecast's Unified Email Management service connects to your in-house business email systems through the internet, giving you powerful, enterprise level service without the need for investment in additional hardware, software or management time that in-house solutions would demand.

The service integrates with all major email applications to allow unified security, continuity and archiving - freeing up valuable resources that you can then devote to growing your business. 

Mimecast stops all spam hitting your network, which not only protects against malicious content, but also prevents bandwidth being consumed by non-business critical content.  As a true Software-as-a-Service (SaaS) email solution, Mimecast archives all emails in the cloud, so there is no more time lost in journaling each mail.  David commented:

"Connecting to Mimecast means that our storage concerns are a thing of the past, without the expense and resources needed to purchase and maintain additional servers."

Montal's Approach

Having gained a thorough overview of FH Brudle's organisation and requirements, Montal was able to assemble the optimum package of Mimecast services to suit their needs.  During the implementation process, Montal kept in very close contact with FH Brundle's staff, supporting them through every stage of the service transition. In particular, David noted how Montal's expertise meant the switchover was stress-free and took very little time to configure.

An Unbeatable Result

Since adopting Mimecast, retrieving old emails is no longer a concern and David knows that the company is adhering to any compliance regulations, able to provide any email required in a court of law in seconds rather than days.

Monitoring for data leakage has become a lot simpler too.  The system instantly reports on emails sent to personal accounts and mails that have key words in the subject line, body or attachments.  With these important functions taken care of, and with the reassurance that comes from Mimecast's 100% virus detection rate, David has the time and confidence to focus on more important business projects:

"Since implementing, we have had a very pleasant experience with Mimecast. The functionality has delivered on its promises, resources have been allocated to other projects and in this economic climate we have achieved important cost savings too."

David West, Head of IT, Saxon Weald