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Managed Services – what are the options?
Taking a “Managed” approach to your IT gives you peace of mind.
A focus on proactive, preventative support, means healthier systems, greater IT efficiency and increased productivity across your organisation, and filling the gaps in your IT resource means you're 100% covered at all times. Depending on your business needs, we will help you find the right solution:
Level 1. Managed Support
- Remote, automatic systems administration & monitoring by SAM, combined with fast, reactive onsite and helpdesk support
Level 2. IT Partner
- Regular proactive engineering visits from a technical consultant
- Remote, automatic systems administration & monitoring by SAM, combined with fast, reactive onsite and helpdesk support
Level 3. Managed Hosting
- Your infrastructure and applications housed off-site at state-of-the-art datacentre facilities
- Regular proactive engineering visits from a technical consultant
- Remote, automatic systems administration & monitoring by SAM, combined with fast, reactive onsite and helpdesk support
These solutions can be used either:
- To complement your existing IT resource, freeing your team to focus on high-value projects, or
- As a fully outsourced IT service if you don’t have an in-house IT team
Find out more about SAM, an integral part of Montal's Managed Services, and how it can transform the way IT works for your business.
