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Managed Services
However big or small your organisation, its success is linked to your IT performance. If your systems go down, your users can’t work and you lose money. Preventing this from happening, or minimising resolution time when it does, is therefore one of the top concerns among businesses today – and should be one of yours.
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Montal’s range of proactive Managed IT Services provide an unbeatable solution, no matter how your organisation is structured. Each can be tailored and scaled to meet your needs, whether that means supporting your IT department and users, managing your infrastructure or being your complete IT partner:
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Managed Support: Proactive & reactive IT support
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IT Partner: Complete IT partnership
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Managed Hosting: Off-site server and application management
All these services incorporate SAM, Montal's unique, comprehensive, proactive remote monitoring and infrastructure management solution. Combined with engineering visits and proactive & reactive helpdesk support, your system uptime is kept as close to 100% as possible.
Preventative maintenance ensures your infrastructure is always in the best of health, and close monitoring allows us to identify and resolve problems quickly - often before your users even realise they existed. All of this means:
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Your IT users work more efficiently and enjoy a superior IT environment
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Your IT personnel can focus on strategic, high-value projects, liberated from break-fix situations or mundane but essential system administration
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Your management team are reassured that systems are secure and robust, and that they are maximising ROI by benefiting from the best possible IT performance
Find out more about SAM, an integral part of our Managed Services, and how it can transform the way IT works for your business.
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