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IT Support Services
We can complement your IT team, or we can be your IT team. Whatever your size and wherever you are in the UK, let Montal support all your servers, desktops, networks, hardware and software, and build your ideal IT service from any or all of these elements:
Onsite Hardware Support
Our highly skilled field engineers are based all over the UK, meaning we can provide a local response to solve your IT problems wherever you may be - in no time at all. Choose the response times and service levels to suit your business needs.
Remote Software Support
Our highly trained helpdesk team resolve over 60% of all support calls, responding within contracted SLAs and fixing issues through telephone support and remote system access. Choose the response times and service levels to suit your business, with the option of round the clock cover for when 24/7 IT availability is essential.
Proactive System Support
Regular proactive engineer visits keep your systems healthy and allow your users to raise issues directly with an expert. Montal’s SAM solution monitors and maintains your systems remotely, carrying out important administration tasks and alerting our helpdesk to issues that we can resolve before you even know about them. SAM can do more than you could ever think possible… find out more.
IT Partner
You don't have an IT department? Don’t worry. We do everything. Let us manage and support your entire organisation, proactively and reactively, including monitoring and managing your backups and network infrastructure. You'll have your own outsourced "IT Manager" to turn to for advice and support, who can even represent your business IT at Board level should you need it.
